AI-Mediated Speaking Practice in EFL and ESL Learning: An Applied Communication Framework Perspective

Authors

  • Alan Munandar LSPR Institute of Communication and Business, Indonesia Author
  • Ari Santoso Widodo Poespodihardjo LSPR Institute of Communication and Business, Indonesia Author
  • Hillary Tasya Medina LSPR Institute of Communication and Business, Indonesia Author

DOI:

https://doi.org/10.33578/pjr.v10i4.1486

Keywords:

AI-assisted language learning, chatbots, communicative competence, speaking anxiety, systematic literature review

Abstract

This systematic literature review investigates how artificial intelligence transforms speaking practice in English as a Foreign Language (EFL) and English as a Second Language (ESL) contexts through an applied communication framework. Unlike prior reviews that evaluate AI-mediated speaking primarily in terms of linguistic outcomes, this study employs communicative competence theory, the willingness-to-communicate (WTC) model, and computer-mediated communication (CMC) theory as an integrated analytical lens to interpret how AI reconfigures the communicative conditions of oral language development. Following PRISMA 2020 guidelines, the review synthesises 37 peer-reviewed articles published between 2021 and 2026, sourced from Scopus, Web of Science, ERIC, and ScienceDirect. Thematic synthesis generated four analytical categories: AI as a conversational partner, AI as a feedback mechanism, AI as affective support, and AI as a constrained communication environment. Findings indicate that AI-supported practice consistently enhances pronunciation, fluency, and willingness to communicate, whilst also revealing persistent limitations in pragmatic sensitivity, authentic interactional transfer, and equitable access. The principal novel contribution of this review is the conceptual framework of ‘Mediated Communicative Scaffolding’, which repositions AI not as an automated correction tool but as a structured communicative environment that prepares learners for authentic human interaction. This theoretically grounded framework offers practical guidance for integrating AI into communication-oriented speaking pedagogy.

Author Biography

  • Hillary Tasya Medina, LSPR Institute of Communication and Business

    Communication sciences

References

Abdullah Sharadgah, T., & Abdulatif Sa’di, R. (2022). A Systematic Review of Research on the Use of Artificial Intelligence in English Language Teaching and Learning (2015-2021): What are the Current Effects? Journal of Information Technology Education: Research, 21, 337–377. https://doi.org/10.28945/4999

Alcivar, D., Macias, M., & Vera, A. (2024). Integration of Artificial Intelligence in English Teaching (1°). CID - Centro de Investigación y Desarrollo.

Al-khresheh, M. H. (2024). Bridging technology and pedagogy from a global lens: Teachers’ perspectives on integrating ChatGPT in English language teaching. Computers and Education: Artificial Intelligence, 6, 100218. https://doi.org/10.1016/j.caeai.2024.100218

Annamalai, N., Rashid, R. A., Munir Hashmi, U., Mohamed, M., Harb Alqaryouti, M., & Eddin Sadeq, A. (2023). Using chatbots for English language learning in higher education. Computers and Education: Artificial Intelligence, 5, 100153. https://doi.org/10.1016/j.caeai.2023.100153

Chen, A., Jia, J., Li, Y., & Fu, L. (2025). Investigating the Effect of Role-Play Activity With GenAI Agent on EFL Students’ Speaking Performance. Journal of Educational Computing Research, 63(1), 99–125. https://doi.org/10.1177/07356331241299058

Crompton, H., Edmett, A., Ichaporia, N., & Burke, D. (2024). AI and English language teaching: Affordances and challenges. British Journal of Educational Technology, 55(6), 2503–2529. https://doi.org/10.1111/bjet.13460

Daud, A., Aulia, A. F., Muryanti, M., Harfal, Z., Nabilla, O., & Ali, H. S. (2025). Integrating Artificial Intelligence Into English Language Teaching: A Systematic Review. European Journal of Educational Research, 14(2), 677–691. https://doi.org/10.12973/eu-jer.14.2.677

Godwin-Jones, R. (2024). Distributed agency in second language learning and teaching through generative AI. Language Learning & Technology, 28(2), 5–31. https://doi.org/10.64152/10125/73570

Henry, A., Thorsen, C., & MacIntyre, P. D. (2024). Willingness to communicate in a multilingual context: Part one, a time-serial study of developmental dynamics. Journal of Multilingual and Multicultural Development, 45(4), 937–956. https://doi.org/10.1080/01434632.2021.1931248

Huang, F., & Zou, B. (2024). English speaking with artificial intelligence (AI): The roles of enjoyment, willingness to communicate with AI, and innovativeness. Computers in Human Behavior, 159, 108355. https://doi.org/10.1016/j.chb.2024.108355

Huang, W., Hew, K. F., & Fryer, L. K. (2022). Chatbots for language learning—Are they really useful? A systematic review of chatbot‐supported language learning. Journal of Computer Assisted Learning, 38(1), 237–257. https://doi.org/10.1111/jcal.12610

Jeon, J., Lee, S., & Choi, S. (2024). A systematic review of research on speech-recognition chatbots for language learning: Implications for future directions in the era of large language models. Interactive Learning Environments, 32(8), 4613–4631. https://doi.org/10.1080/10494820.2023.2204343

Kessler, M., Loewen, S., & Gönülal, T. (2025). Mobile-assisted language learning with Babbel and Duolingo: Comparing L2 learning gains and user experience. Computer Assisted Language Learning, 38(4), 690–714. https://doi.org/10.1080/09588221.2023.2215294

Koç, F. Ş., & Savaş, P. (2025). The use of artificially intelligent chatbots in English language learning: A systematic meta-synthesis study of articles published between 2010 and 2024. ReCALL, 37(1), 4–21. https://doi.org/10.1017/S0958344024000168

Kohnke, L., Moorhouse, B. L., & Zou, D. (2023). ChatGPT for Language Teaching and Learning. RELC Journal, 54(2), 537–550. https://doi.org/10.1177/00336882231162868

Kuluşaklı, E., & Genç, G. (2024). L2 communication apprehension and communicative competence of pre-service English teachers. Heliyon, 10(16), e32587. https://doi.org/10.1016/j.heliyon.2024.e32587

Lee, J. E., & Maeng, U. (2023). Perceptions of High School Students on AI Chatbots Use in English Learning: Benefits, Concerns, and Ethical Consideration. Journal of Pan-Pacific Association of Applied Linguistics, 27(2), 53–72. https://doi.org/10.25256/PAAL.27.2.4

Leeming, P., Vitta, J. P., Hiver, P., Hicks, D., McLean, S., & Nicklin, C. (2024). Willingness to Communicate, Speaking Self‐Efficacy, and Perceived Communicative Competence as Predictors of Second Language Spoken Task Production. Language Learning, 74(4), 917–949. https://doi.org/10.1111/lang.12640

Liu, G., & Ma, C. (2024). Measuring EFL learners’ use of ChatGPT in informal digital learning of English based on the technology acceptance model. Innovation in Language Learning and Teaching, 18(2), 125–138. https://doi.org/10.1080/17501229.2023.2240316

Lucas Kohnke, Di Zou, & Benjamin L. Moorhouse. (2024). Technostress and English language teaching in the age of generative AI. Educational Technology & Society, 27(2). https://doi.org/10.30191/ETS.202404_27(2).TP02

Ma, Y., & Chen, M. (2025). The human touch in AI: Optimizing language learning through self-determination theory and teacher scaffolding. Frontiers in Psychology, 16, 1568239. https://doi.org/10.3389/fpsyg.2025.1568239

Mabuan, R. A. (2024). ChatGPT and ELT: Exploring Teachers’ Voices. International Journal of Technology in Education, 7(1), 128–153. https://doi.org/10.46328/ijte.523

Maghsudi, S., Lan, A., Xu, J., & Van Der Schaar, M. (2021). Personalized Education in the Artificial Intelligence Era: What to Expect Next. IEEE Signal Processing Magazine, 38(3), 37–50. https://doi.org/10.1109/MSP.2021.3055032

Maine, F. (2024). The role of oral language in the dialogic primary classroom. Education 3-13, 52(7), 916–929. https://doi.org/10.1080/03004279.2024.2357894

Mutammimah, H., Rejeki, S., Kustini, S., & Amelia, R. (2024). Understanding Teachers’ Perspective toward ChatGPT Acceptance in English Language Teaching. International Journal of Technology in Education, 7(2), 290–307. https://doi.org/10.46328/ijte.656

Page, M. J., Joanne E, Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, n71. https://doi.org/10.1136/bmj.n71

Peña-Acuña, B., & Corga Fernandes Durão, R. (2024). Learning English as a second language with artificial intelligence for prospective teachers: A systematic review. Frontiers in Education, 9, 1490067. https://doi.org/10.3389/feduc.2024.1490067

Ruswandi, R., Fitrianti Sukma, R., & Rahim, N. F. (2025). The Impact of Teachers’ Oral Corrective Feedback (OCF) to Students’ Anxiety in Speaking Class. JEELS (Journal of English Education and Linguistics Studies), 12(2), 727–751. https://doi.org/10.30762/jeels.v12i1.3432

Saarela, M., Gunasekara, S., & Kumarage, P. (2026). A meta-analysis of generative AI effects on language proficiency and affective–cognitive outcomes in language learning. Discover Computing, 29(1), 116. https://doi.org/10.1007/s10791-026-10015-1

Sariyildiz, E. N., Baykal, N., & Sayin, İ. (2024). Ai-powered chatbots for developing speaking skills in English language teaching: A systematic review. In K. Büyükkarcı & A. Önal (Eds.). The Future of Foreign Language Education: Innovations in Different Modes of Teaching, (Pp. 39- 72).

Schmidt, T., & Strassner, T. (2022). Artificial Intelligence in Foreign Language Learning and Teaching. Anglistik, 33(1), 165–184. https://doi.org/10.33675/ANGL/2022/1/14

Shen, Q. (2025). Artificial intelligence as a pedagogical communicator: Mixed-methods insights from Raffles International College Bangkok. Computers and Education Open, 9, 100297. https://doi.org/10.1016/j.caeo.2025.100297

Shi, W., & Shakibaei, G. (2025). Insights Into the Effectiveness of Artificial Intelligence‐Integrated Speaking Instruction in Enhancing Speaking Skills and Social–Emotional Competence as Well as Reducing Demotivation and Shyness. European Journal of Education, 60(3), e70174. https://doi.org/10.1111/ejed.70174

Tlili, A., Shehata, B., Adarkwah, M. A., Bozkurt, A., Hickey, D. T., Huang, R., & Agyemang, B. (2023). What if the devil is my guardian angel: ChatGPT as a case study of using chatbots in education. Smart Learning Environments, 10(1), 15. https://doi.org/10.1186/s40561-023-00237-x

Torres, P. J., & Kahveci, Y. E. (2025). Effectiveness of Artificial Intelligence (AI) in language teaching. Computers and Education: Artificial Intelligence, 9, 100522. https://doi.org/10.1016/j.caeai.2025.100522

Üstünbaş, Ü. (2024). Hey, GPT, Can We Have a Chat?: A Case Study on EFL Learners’ AI Speaking Practice. International Journal of Modern Education Studies, 8(1). https://doi.org/10.51383/ijonmes.2024.318

Van Dijk, W. (2025). Harnessing Artificial Intelligence to Enhance Speaking Confidence in EFL Learners with Limited Opportunities for Real-World Practice: A Review and Recommendations. International Journal For Multidisciplinary Research, 7(2), 42748. https://doi.org/10.36948/ijfmr.2025.v07i02.42748

Zhang, Y. (2025). The Application of Communicative Approach in English Speaking Teaching. Literature Language and Cultural Studies, 2(1), 106. https://doi.org/10.63313/LLCS.9065

Zulkarnain, N. S., & Md Yunus, M. (2023). Primary Teachers’ Perspectives on Using Artificial Intelligence Technology in English as a Second Language Teaching and Learning: A Systematic Review. International Journal of Academic Research in Progressive Education and Development, 12(2), Pages 861-875. https://doi.org/10.6007/IJARPED/v12-i2/17119

Downloads

Published

2026-07-30

Issue

Section

Articles